I want to upgrade my pledge, but have add-ons that cant be removed!
Send us a message on Kickstarter with the add-ons that you want to have removed and we will help you with it.
Last updated: December 23, 2021 02:46
Why is my shipping 5000SEK?
All orders that weigh over 15kg need to be treated separately. Send a message to [email protected] and we will help you out
Last updated: January 10, 2022 02:33
Local Pick-up?
When choosing your country in the address form, select local pick-up instead. It’s almost at the top of the list. Pick-up will be in Malmö.
Looking forward to meeting you!
Last updated: January 10, 2022 02:33
What rate of VAT am I going to be charged in the Pledge Manager?
VAT varies by country and is usually between 10% and 27% of the pledge.
Last updated: September 28, 2021 10:46
Will there be different languages?
You can choose English, German, French, Spanish, Czech, Ukrainian, Italian, Korean and Polish in the pledge manager!
The entire game will be translated!
For Chinese CMON will offer crowdfunding for Beast in Chinese after our campaign
Last updated: December 23, 2021 02:41
Will the the custom box insert have enough room for sleeved cards?
Yes!
Last updated: October 07, 2021 09:08
How many cards is there and what is the sizes?
63x88mm
-
16 x action cards
-
26 x item cards
-
25 x beastly talent cards
-
18 x hunter ability cards
-
24 x beast ability cards
63x44mm
- 48 x movement cards
Last updated: October 11, 2021 06:55
My 50 SEK pledge is not counted for when I am upgrading
There seems to be a problem with the 50SEK pledge. We at Studio Midhall cannot find the solution to fix this for you at the moment. Our Backerkit support is on holiday until the 3rd of January. We expect the problem to be solved then.
Our sincerest apologies for the inconvenience this is causing you
Last updated: December 24, 2021 01:44
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.